Bdebet Privacy Policy — How We Keep Your Information Safe

Bdebet collects information from you in several ways. Data comes from two main sources — what you provide directly, and what is generated automatically through your use of the site.

Information you provide directly:

• At registration: name, mobile number, date of birth, and email address (if provided).
• During KYC verification: National ID or passport number.
• At payment: bKash/Nagad number and transaction details.
• Support interactions: chat or email messages.

Automatically collected information:

• Device information: device type, operating system, browser.
• Connection details: IP address, internet service provider name.
• Site usage data: pages visited, time spent on site, and games played.
• Cookie and local storage data.

Bdebet collects your information only for specific purposes. No data is ever stored without a clear reason.

• Account Management: We need certain information to create, verify, and manage your account.
• Payment Processing: To process deposits and withdrawals securely.
• Security & Fraud Prevention: To detect multiple accounts or suspicious activity.
• Legal Obligations: To comply with KYC and AML (Anti-Money Laundering) regulations.
• Service Improvement: To understand which features are used most and improve the site accordingly.
• Customer Support: To understand your issue history and provide faster resolution.

Bdebet never transfers your personal data to third parties for marketing or advertising purposes.

Collected data is used for specific purposes only. The table below provides a clear breakdown:

Bdebet may analyze your gaming patterns to issue responsible gaming alerts — this is done solely for your protection.

Bdebet does not sell your data. However, limited information may be shared with trusted partners to operate certain services:

• Payment Gateway: bKash, Nagad, Rocket — used solely to process transactions. These providers operate under their own privacy policies.
• Game Providers: Evolution, Pragmatic Play and others — limited session data for game operation purposes.
• Technology Provider: Server operations and cybersecurity — governed by strict confidentiality agreements.
• Legal Authorities: Under a court order or a lawful request from a regulatory authority.

Every third party we share data with is bound by a data processing agreement. They are not permitted to use your information beyond what bdebet authorises.

Bdebet uses industry-leading technology to protect your data. Our security framework is built across multiple layers:

• Transmission Security: All data transfers use 256-bit TLS/SSL encryption, meaning nothing you send can be read by anyone in transit.
• Storage Security: Sensitive data is stored using AES-256 encryption. Passwords are hashed and cannot be viewed by anyone directly.
• Access Controls: A limited number of bdebet staff can access specific data for defined purposes only — all access is logged.
• Firewall & DDoS Protection: The site is protected by industry-standard firewalls and cyber attack prevention systems.
• Regular Audits: Independent third-party security experts regularly audit and test bdebet's systems.

Bdebet.click uses cookies — small text files stored in your browser that help improve your experience on the site.

Types of cookies bdebet uses:

• Essential Cookies: To maintain login sessions and ensure site security. Without these, the site cannot function properly.
• Functional Cookies: To remember your preferences, such as language settings.
• Analytics Cookies: To identify which pages are most visited and improve the site — no personally identifiable information is involved.

You can disable cookies through your browser settings, though doing so may affect certain features on the site. bdebet does not use third-party tracking or advertising cookies.

Bdebet does not retain data beyond what is necessary. Our core retention principle is simple: once the purpose has been served or the legal obligation has ended, the data is deleted.

• Active Account Data: Retained for as long as your account remains active.
• Transaction History: Up to 5 years for legal compliance.
• KYC Documents: 5 years after the end of the relationship (in accordance with AML regulations).
• Support Chat History: Up to 2 years.
• Site Usage Logs: Up to 1 year.

If you request account closure, your data will be deleted as quickly as possible within legal limits.

Bdebet strictly prohibits anyone under the age of 18 from using the site. No data is collected from minors — and if an account is ever found to belong to a minor, that account and all associated data will be deleted immediately.

If you believe a minor is using bdebet, please notify us at support@bdebet.click.

Bdebet may update this Privacy Policy from time to time due to service changes, legal requirements, or technical upgrades.

• If any changes are made, the "Last Updated" date at the top of this page will be revised accordingly.
• Members will be notified in advance via mobile or email of any significant changes.
• Continuing to use the site after an update means you accept the revised policy.

If you have questions about this Privacy Policy, or would like to request access to, correction of, or deletion of your data, please get in touch with us:

• Email: support@bdebet.click
• Subject Line: Include "Privacy Request" in your subject line so it reaches the right team promptly.
• Live Chat: Available 24/7 at the bottom-right corner of the site.

Privacy requests are typically processed within 7 business days. More complex cases may take a little longer, but you will be notified in advance if that is the case.